Privacy Policy

Privacy Policy

Klimaki Ltd (trading as V & F Wholesale, “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect: We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.

  • Account Information: Login credentials, purchase history, and preferences if you create an account.

  • Technical Data: IP address, browser type, operating system, and device information collected through cookies or similar technologies.

  • Communication Data: Information from inquiries, feedback, or customer service interactions.

2. How We Use Your Information: We use the information collected to:

  • Process and fulfil orders, including payment and delivery.

  • Communicate with you regarding your orders, inquiries, or account.

  • Improve our website, services, and user experience.

  • Comply with legal obligations or respond to lawful requests.

  • Send marketing communications (if you have opted in to receive them).

3. Legal Basis for Processing: We process your personal data based on:

  • Contractual Necessity: To fulfil orders and provide services.

  • Legal Obligations: To comply with applicable laws and regulations.

  • Legitimate Interests: To improve our services and protect against fraud.

  • Consent: Where required, such as for marketing communications.

4. Sharing Your Information: We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist in payment processing, delivery, or website hosting.

  • Legal Authorities: If required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Afterward, we securely delete or anonymise your data.

6. Your Rights: Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data, subject to legal retention obligations.

  • Objection: Object to the processing of your data for specific purposes.

  • Data Portability: Request transfer of your data to another service provider.

  • Withdraw Consent: Revoke consent where processing is based on consent.

To exercise your rights, contact us at hello@vintagefashionwholesale.com

7. Cookies and Tracking Technologies: Our website uses cookies to enhance your browsing experience and collect information about how our website is used. For more details, please refer to our Cookie Policy.

8. Security Measures: We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online platform is entirely secure, and we cannot guarantee absolute security.

9. International Transfers: If we transfer your personal data outside the UK or EEA, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses.

10. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.

11. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us: For questions or concerns about this Privacy Policy or your personal data, please contact us at:

  • Email: hello@vintagefashionwholesale.com